Yobel Floral Studio — Shipping & Delivery Policy

Last updated: June 27, 2026

Local Charlotte Delivery 🚗

Fresh flower arrangements, delivered.

Free delivery within Charlotte city limits — because surprise fees kill the vibe.

• Charlotte metro area (outside city limits): $15 delivery service
• Delivery dates & windows: Selected at checkout — choose the option that works for you, and we'll confirm once your order is ready.
• Order ahead: We design fresh in batches, so same-day delivery isn't guaranteed. Please order in advance for your preferred date.

Studio Pickup

Skip the delivery fee and grab your blooms in person at our NoDa studio: 322 W. 32nd St., Unit E02, Charlotte, NC 28206. You'll get a notification the moment your order is ready, and you can see your arrangement before you take it.

Regional Shipping 📦 (Now Testing)

We're piloting regional fresh-flower shipping over the coming months — sending select arrangements to friends, family, and flower lovers beyond Charlotte. We're building this carefully, so here's exactly what to expect:

• Select arrangements only. A limited menu of designs built to travel well — not every arrangement ships.
• Regional zones first. We ship to ground-friendly zones within reach of Charlotte. We are not shipping nationwide (yet) or internationally.
• Set ship days. Shipped orders go out on specific days each week so your flowers travel fresh. Your shipping options appear at checkout.
• Protective packaging. Arrangements ship in specialized boxes with cooling and hydration packs, via expedited ground or 2-day service.
• Shipping cost is calculated at checkout based on destination and handling.

Because this is a live pilot, available designs, zones, and timing may change as we learn. Thanks for growing with us.

Order Processing

• Local delivery & pickup: Dates and order cutoffs are shown at checkout (our weekly cutoff is Sunday).
• Regional shipments: Packed and shipped on our set ship days; you'll receive tracking once it's on the way.

Delivery Address Requirements

• Provide a complete, accurate address — incorrect info is the #1 cause of delivery problems
• We'll contact the recipient if access issues come up
• No fresh-flower shipping to P.O. boxes or APO/FPO addresses
• Apartments: Include buzzer codes or recipient contact info

Tracking & Communication

• Tracking info is emailed once your order ships
• Delivery-confirmation photos for local deliveries
• We'll text or call the recipient if a delivery challenge comes up

Weather & Holiday Delays

Deliveries may be delayed due to:

• Severe weather
• Major holidays (we'll give you a heads-up in advance)
• Recipient unavailability
• Building access restrictions

Damaged or Missing Orders

• Fresh flowers: Contact us within 48 hours
• Shipped items: Contact us within 3 days of delivery

We'll replace, refund, or provide store credit depending on the situation. (See our Return & Freshness Policy for details.)

Shipping Restrictions

We currently can't ship:

• Fresh flowers to P.O. boxes or APO/FPO addresses
• Internationally
• Outside our active regional pilot zones
• To addresses where the recipient is unavailable for 48+ hours

Peak seasons: During Valentine's Day, Mother's Day, and major holidays, delivery and shipping windows may extend due to high volume — order early.

Questions?

Need help with shipping or delivery?

• Call/Text: 704-909-9695
• Email: hello@yobelcharlotte.com

Yobel Floral Studio — rooted in Charlotte, growing beyond.